Thank you for choosing Next Level Leader. We are committed to providing high-quality solutions to empower your leadership journey. If you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds

1. Digital Products and Services:

- Refund requests must be made within 14 days of purchase.

- Refunds will only be issued if the product or service has not been accessed or used.

- If the product is not as described, please contact us for resolution.

2. Coaching & Mentoring Sessions or Consulting Services:

- Refunds are available if cancellation is requested at least 48 hours before the scheduled session.

- No refunds will be issued for missed appointments or cancellations made within 48 hours of the session.

3. Promotional Items:

- Purchases made during sales or promotions are final and not eligible for refunds.

Conditions for Refunds

- Proof of purchase (e.g., order confirmation email or receipt) is required.

- Refunds will be processed to the original payment method within 7 business days after approval.

How to Request a Refund

1. Email us at Contact@next-level-leader.co with:

- Your name

- Order number

- Reason for the refund request

2. Our team will review your request and respond within 5 business days.

Additional Information

- Customers are responsible for any transaction fees associated with refunds.

- If you experience technical issues accessing our digital products, please contact us immediately so we can assist you before requesting a refund.

For further assistance, contact us at Contact@next-level-leader.co